TERMS OF SERVICE
Q7 Auto Detail - Terms of Service
Welcome to Q7 Auto Detail, where we're committed to providing exceptional automotive detailing services. By engaging our services, you agree to the following terms:
1. Service Agreement:
Q7 Auto Detail offers professional car detailing, including exterior and interior treatments.
2. Appointment Booking:
To secure your appointment, a non-refundable deposit of $40 is required. Appointments can be scheduled through our app or by contacting our customer service.
3. Cancellation Policy:
We require 24 hours' notice for cancellations. Failure to do so may result in a cancellation fee of $40, deducted from any deposit paid.
4. Payment:
Payment is due at the time of service. We accept various payment methods for your convenience.
5. Satisfaction Guarantee:
We strive for customer satisfaction. If you're not satisfied, contact us within 48 hours for resolution.
6. Vehicle Condition:
Clients are responsible for the removal of personal items from their vehicles before our service. Additionally, please note that, when necessary
Q7 Auto Detail reserves the right to drive the vehicle for short distances within the garage or parking spots to facilitate the detailing process. Every precaution will be taken to ensure the safety of your vehicle during this movement.
For a thorough detailing experience, we kindly request clients to leave their vehicle keys with our team during the service.
7. Additional Services:
Any additional services requested during the appointment will incur extra charges.
8. Customization and Preferences:
We aim to accommodate your preferences, but specific requests may be subject to additional fees.
9. Dirty Fee:
Vehicles excessively soiled may incur a Dirty Fee to cover additional time and resources.
10. Liability:
While we take utmost care, Q7 Auto Detail is not responsible for pre-existing damages to the vehicle.
11. Privacy:
We prioritize your privacy and adhere to strict confidentiality standards with your personal information.
12. Environmental Responsibility:
Q7 Auto Detail uses eco-friendly products and practices to minimize environmental impact.
13. Termination of Service:
We reserve the right to refuse or terminate service if conditions are deemed unsafe or inappropriate.
14. Communication:
Stay updated with notifications and communication through our app and provided contact information.
By using Q7 Auto Detail services, you acknowledge and agree to these terms. For any questions or concerns, please contact our customer service. Thank you for choosing Q7 Auto Detail for your car care needs.